Terms of Use & Privacy Policy

By using our website, you agree to adhere to the following Terms of Use and Privacy Policy. These documents outline the conditions and practices governing your use of our website and services.

Acceptance of Terms

By accessing or using our website, you automatically agree to the terms and conditions set forth in our Terms of Use and Privacy Policy. If you do not agree with any part of these policies, you should discontinue use of our website and services immediately.

Modification of Terms

We reserve the right to modify our Terms of Use and Privacy Policy at any time. Any changes will be posted on this page, and your continued use of the website following such modifications constitutes acceptance of the updated terms.

Responsibility for Compliance

It is your responsibility to review these policies periodically to stay informed of any updates or changes. Your use of the website indicates your acceptance of the current terms and policies.

If you have any questions or concerns about our Terms of Use or Privacy Policy, please contact us at Contact@realterryo.com.

Website Privacy Policy

Introduction

This privacy policy applies to the website [www.realterryo.com], operated by Real Terryo Group. It outlines how we handle the privacy of users who visit our site and explains our compliance with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act), and the PECR (Privacy and Electronic Communications Regulations).

Privacy Practices

This policy details how we collect, process, manage, and store your personal data, and how we adhere to your rights under the GDPR, DPA, and PECR. It also explains the use of cookies, third-party advertising, commercial sponsorship, and any downloadable content available on this website. Further explanations may be provided for specific features to clarify how we, and any third parties, interact with you and your device.

Compliance with DPA & GDPR

Real Terryo Group complies with the DPA (Data Protection Act 1998) and the GDPR (General Data Protection Regulation), effective from May 2018. This policy will be updated as necessary to reflect any changes following the UK's exit from the European Union.

Use of Cookies

Our website uses cookies to enhance your browsing experience. As required by legislation, we implement a cookie control system allowing you to accept or reject cookies. Cookies are small files saved on your device that track and store information about your interactions with our website, providing a tailored experience.

If you prefer not to accept cookies, you can adjust your browser settings to block all cookies from this website and its external partners, or use our cookie control system on your first visit.

Website Visitor Tracking

We use tracking software to understand how visitors use our website. This software saves a cookie on your device to monitor engagement and usage, but does not collect personal information.

Advertisements and Sponsored Links

Our website may feature sponsored links and ads served by advertising partners. These ads may use cookies to track referrals and interactions. Clicking on these ads will redirect you to external websites that may also use cookies. We are not responsible for the content or privacy practices of external sites.

Downloads & Media Files

Any downloadable documents or media files provided on this website are offered at your own risk. While we take precautions to ensure the authenticity of these downloads, we advise you to use third-party antivirus software to verify their safety.

Contact & Communication

When you contact us through this website, you provide personal details at your own risk. We keep your information private and secure until it is no longer needed. With your express permission, we may use your details to send you information about our products or services, in accordance with the regulations mentioned above.

Email Mailing List & Marketing

We operate an email mailing list to inform subscribers about our products, services, and news. Subscription requires explicit permission, and personal data is handled in line with the regulations above. You can unsubscribe at any time using the automated service or other methods detailed in our marketing messages.

Our email marketing messages may include tracking technologies to monitor engagement and gather data on geographic, demographic, and other subscriber information.

External Website Links & Third Parties

Although we strive to include quality and relevant external links, we advise caution before clicking on any external links. Shortened URLs, commonly used on social media, should be verified for authenticity. We cannot be held liable for any damages or implications resulting from visiting external links.

Social Media Policy & Usage

We follow a Social Media Policy to ensure appropriate online conduct. Verify the authenticity of our official social media profiles before sharing information. We will never ask for passwords or personal details on social media. Social sharing buttons on our website allow you to share content with social media platforms at your own discretion, which may post content to your profile feed or page.

For any questions or concerns about this privacy policy, please contact us through the information provided on our website.

Social Media House Rules

Welcome to our social media page! This is where you can share your thoughts on our music, media, TV shows, entertainment, and more. We encourage you to engage with us by leaving comments and participating in discussions. Your input is important to us, and we want you to be an active part of our community.

Guidelines for Posting

Real Terryo Group (RTG) aims to moderate all posts on our page, but we may not catch everything. We expect users to refrain from posting material that is:

Unlawful, harmful, threatening, abusive, or otherwise objectionable
Untrue, inaccurate, or misleading
Invasive of others’ privacy or confidential information
Harassing, defamatory, vulgar, obscene, hateful, or racist
Embarrassing or offensive to any individual or entity

Content that violates these guidelines may be removed at RTG’s discretion. We reserve the right to remove any posts that do not align with our values or are deemed inappropriate, and we will not enter into correspondence regarding the removal of content.

By Uploading Content You:

Consent to having your content and name publicly displayed, including on-air or on other RTG platforms
Acknowledge that RTG has the right to use your content in any medium (including the internet) and for any reasonable purpose, including publicity
Confirm that your content does not infringe on any third-party intellectual property rights

Legal Disclaimer

The content on www.realterryo.com is for general informational purposes only and is not a substitute for professional counseling, medical, or legal advice. RTG is not responsible or liable for actions taken based on the content of this website or communications with RTG. We do not endorse or assume responsibility for the content of external websites linked to from our site.

Competition Terms

To enter our competitions, you must meet the minimum age requirement specified on-air.
Employees of Real Terryo Group, their spouses, and volunteers directly involved in promoting the competition are not eligible to enter.
Only one entry per person is allowed. Proof of sending an entry is not proof of receipt. We are not responsible for lost or delayed entries.
The closing date and time will be specified for each competition.
Winners will be notified by email within 21 days of the competition closing date.
The decision of the judge (Chairman) is final, and no correspondence will be entered into.
Full prize details will be provided upon notification. No cash alternative is available, but we may offer a prize of equal or greater value if the advertised prize is unavailable.
RTG is not liable for any damage, loss, or disappointment incurred from participation or non-participation in a competition.
Winners may be required to participate in publicity. Incorrect prize details supplied by sponsors are not our responsibility.
Use of false names or addresses will disqualify entrants. We reserve the right to require winners to provide proof of identity and address.
Contestants deemed rude or unsuitable by RTG will be excluded from the competition.

Complaints and Suggestions

Real Terryo Group values your feedback. For complaints, please email: Complaints@realterryo.com. For suggestions and comments, use: Customer.Service@realterryo.com.

Complaint Procedure

Stage 1: Submit your complaint in writing to Complaints@realterryo.com. We will respond within the following timeframes: Low Priority - up to 125 days, Medium Priority - up to 80 days, High Priority - up to 30 days.
Stage 2: If unsatisfied with our response, escalate your complaint to our Chairman’s Office via Complaints@realterryo.com.
Stage 3: The Chairman’s Office will investigate your complaint and respond with a proposed resolution within 14 days of receipt.

We appreciate your cooperation and engagement. Thank you for being a part of our community!

External Contributors Policy

Click Here For Our External Contributors Policy